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Having trouble logging into your account? Here are some steps you can take to troubleshoot and fix the most common issues. In this article: Reset your password Make sure your account is active Mak...

If you enjoy being part of our participant community, telling a friend about User Interviews is a great way to earn money between studies. When your friend completes their first study using your re...

Who is this article for?‍🗣️ ParticipantsHaving trouble logging into your Participant account? Here are steps you can take to troubleshoot and resolve the most common issues. 🛑 Are you a Researcher...

To make sure our study invitations and payment emails don't end up in your spam folder, add these addresses to your email contacts:Schedule@userinterviews.com: the address we use to send study invi...

Linking your Facebook and LinkedIn profiles to your User Interviews account can increase your chances of being selected for studies: Researchers may find your application more trustworthy if your p...

All participant accounts have email two-factor authentication (2FA) enabled by default. 2FA helps keep your account secure and protects your hard-earned incentives. In this article What is email 2...

Keeping your profile up to date helps make sure you're getting the right study invitations and improves your chances of being selected.How do I update my profile? Log in to your account. Go to you...

Researchers sometimes need participants to sign an NDA or release form before their session. They may send it to you directly by email, or, if they're using the Document Signing feature, you'll be ...

As a participant, researchers may reach out to you by phone, email, or the messages tool to: Verify screener responses Ask additional screening questions Pass along study instructions Remind you of...

From time to time, you may receive an email notification or come across a study that looks identical to one you've previously been invited to, applied to, or participated in. Why are we sending you...