Contributor Support

We do our best to match you with relevant studies based on your profile. Here are a few ways to find studies that are a better fit and make sure we're sending you the right ones. In this article S...

We recommend adding your confirmed session to your personal and work calendars so you don't accidentally book something else at the same time. In this article How do I add a session to my calendar...

As a participant, you'll interact with two parties: the User Interviews support team and the research team running the study you're in. Knowing who does what helps you get help faster. Good rule o...

If you're a US resident and your study payments from User Interviews total $600 or more in a given year, the IRS requires you to report those earnings on your tax return.If your cumulative annual p...

If your study incentive is distributed by User Interviews, you'll receive a choice of dozens of digital gift cards that you can redeem on our website. If the research team chose to distribute incen...

If you can no longer make a confirmed session, we ask that you give us as much notice as possible. Please give at least 24 hours' notice for any reschedules or cancellations. Failing to do so may r...

You can only contact a researcher if you're confirmed for their study. Once you're confirmed, you may need to reach out for reasons like: Rescheduling your session Getting instructions or details a...

What are video screeners?Some research studies include a video question as the final screening step. You'll upload a short video of yourself answering a specific question as part of the application...

Who is this article for?‍🗣️ ParticipantsHaving trouble logging into your Participant account? Here are steps you can take to troubleshoot and resolve the most common issues. 🛑 Are you a Researcher...

Here's an overview of the key policies that apply to all participants at User Interviews. Following these helps ensure a good experience for you and the researchers you work with. In this article ...