Contributor Support
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Recent activity by Contributor Support-
FAQ: Task based tests
In this article: What are Task based tests? Are Task based tests recorded? What kind of tasks will I complete? Do I need to install anything? How do incentives work? I can't finish the study. Wha...
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Update your participant profile
Keeping your profile up to date helps make sure you're getting the right study invitations and improves your chances of being selected.How do I update my profile? Log in to your account Go to your ...
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Best practices for getting selected to participate in studies
Because researchers look for specific demographics and screener answers, not every study will be a match for everyone. Based on our data and trends across the research industry, most participants c...
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What kind of tasks will I complete during a test?
The type of tasks you'll complete might vary from one study to another. To help you feel confident and prepared, this article covers the most common task types you'll encounter in UserTesting studi...
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Connect your LinkedIn to your UI account
Why connect your LinkedIn?Researchers have told us that LinkedIn details often influence who they select for studies. Connecting your LinkedIn adds trusted, verified professional details to your Us...
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FAQ: UserTesting Surveys
In this article: What are Surveys? What kind of questions will I answer? How are Surveys different from other UserTesting studies? Do I need an app or extension? How will I be paid? Why do some S...
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How do I delete my account?
Use the form on this page to submit a request to delete your account. We can usually complete your request within 1 week, but in rare cases, it may take up to 15 business days.We can only process a...
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Participant guide: How to give great feedback
Your feedback helps improve real products and experiences. This guide walks you through how to set up your device and share feedback that researchers can use. In this guide Get your device ready C...
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When to think out loud during a UserTesting study
Some studies require you to think out loud. This means sharing your thoughts as you complete each task so the researcher can understand your experience.The best way to know what's expected is to pa...
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Think out loud—Why sharing your thoughts matters
Thinking out loud is one of the most powerful ways you can give helpful and honest feedback during a study. When you say your thoughts as they happen, you give real insight into what you're doing a...