Contributor Support
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How do I sign an NDA or release form for a study?
Researchers sometimes need participants to sign an NDA or release form before their session. They may send it to you directly by email, or, if they're using the Document Signing feature, you'll be ...
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Why am I receiving calls, emails, or messages from a researcher?
As a participant, researchers may reach out to you by phone, email, or the messages tool to: Verify screener responses Ask additional screening questions Pass along study instructions Remind you of...
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Why am I being invited to the same study multiple times?
From time to time, you may receive an email notification or come across a study that looks identical to one you've previously been invited to, applied to, or participated in. Why are we sending you...
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The researcher has not sent instructions for my upcoming session. What should I do?
If you have questions about an upcoming session or haven't received instructions yet, you can message the researcher directly through your account. Log in to your account Select Messages in the men...
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I was removed from a study, but did not request this. What happened?
Researchers reserve the right to remove participants from their study.Here are a few reasons why your session may have been canceled: You were accidentally removed. If this happens, you can use th...
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I was approved for a study, but was told it's full. What happened?
For many studies, we invite more candidates than there are available spots to account for the likelihood that some participants will be unavailable. To keep things fair, we send scheduling emails t...
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Can I propose an alternate time for my session?
Getting approved for a study is exciting, so we know it's disappointing when the available times don't work for your schedule. If that happens, you may be able to propose times that work better for...
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Browse upcoming studies
Once you create an account, we'll send you email invitations for studies we think you might like. You can also browse the studies page any time to find studies that are currently recruiting. You wo...
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So, how does this all work?
User Interviews is a platform that connects researchers with participants like you. Researchers post studies, and you can apply to those that interest you. If you're selected, you'll complete the s...
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Learn how and when you'll receive your incentive payment
When you complete a study, your incentive is either distributed by User Interviews or by the researcher directly. This article explains what to expect for both, and how to check the status of your ...