Researchers reserve the right to remove participants from their study.
Here are a few reasons why your session may have been canceled:
- You were accidentally removed. If this happens, you can use the link in your cancellation email to sign back up if spots are still available.
- The study criteria have changed, and you're no longer a fit.
- There was an issue with your responses.
- You were unresponsive to the researcher's messages. To avoid this, check your messaging portal whenever you get an email or text alert about a new message.
Will I receive a cancellation incentive?
If a researcher cancels your session, they may offer a cancellation incentive of 25% of the full study amount. This is at their discretion and will be sent once the study has closed, which can take 1 to 3 weeks after your session.
If you were removed for failing to meet eligibility criteria or for being unresponsive, you won't receive the cancellation incentive.